LEGAL NOTICE

Information according to § 5 TMG

YVE-BIO GmbH
Auf dem Brühl 1
72658 Bempflingen
Germany

Represented by Managing Director:
Lukas Hasenfratz

Commercial Register: Stuttgart Local Court
Commercial Register Number: HRB 793405

E-Mail: office@yve-bio.com
Website: https://yve-bio.com/

VAT ID: DE297116575

Responsible for content according to § 18 para. 2 MStV:
Lukas Hasenfratz
Auf dem Brühl 1
72658 Bempflingen

PAYMENT & SHIPPING

Shipping

We ship our products within Germany and to selected international countries.

Shipping destinations:

• EU member states
• United Kingdom
• Switzerland
• Norway
• Liechtenstein
• Monaco
• USA

Shipping is carried out via DHL, GLS or comparable shipping providers.

Processing time is usually X–X business days.

Delivery time varies depending on destination country and is approximately X–X business days.

Free shipping for orders over €75.

Exact shipping costs are displayed during checkout.

Payment Methods

We accept the following payment methods:

• PayPal
• Credit Card
• SEPA Direct Debit
• Klarna / Sofort
• Invoice
• Apple Pay
• Google Pay
• Bank Transfer
• Additional local payment methods depending on country

CANCELLATION & RETURNS

Right of Withdrawal

Consumers have the right to withdraw from this contract within 14 days without giving any reason.

The withdrawal period is 14 days from the day on which you or a third party designated by you received the goods.

To exercise your right of withdrawal, a clear declaration by e-mail is sufficient.

Returns

Return shipping costs are borne by the customer.

Return address:

m.a.g. Logistik GmbH
Auf dem Brühl 1
Entrance 14
72658 Bempflingen
Germany

Condition of Goods

Returned goods must be unused, undamaged and, if possible, returned in their original packaging.

Refunds

Refunds are processed within 14 days after receipt and inspection of the returned goods.

Refunds are issued to the original payment method used.

REFER A FRIEND

Share & benefit

Recommend YVE-BIO to your friends and enjoy exclusive benefits.

How it works:

• You recommend YVE-BIO.
• Your friend receives 10% discount on stand filters.
• You receive a 20% referral bonus.

Additional campaign terms and conditions apply.

YVE-BIO reserves the right to modify or terminate the program in case of misuse.

Cash payout is excluded.

FAQ

Frequently Asked Questions

How long does shipping take?

Delivery usually takes approximately X–X business days depending on the destination country.

Which payment methods are available?

We accept various payment methods including PayPal, credit card, Klarna, SEPA and more.

Can I return my order?

Yes. Unused items can be returned within 14 days.

Who pays for return shipping?

Return shipping costs are borne by the customer.

Are your products BPA-free?

Our products are carefully selected and comply with applicable legal requirements. Further information can be found on each product page.

Do you ship internationally?

Yes, we ship to many international countries.

Can businesses order as well?

Yes. For wholesale or B2B inquiries please contact us directly.

Do you offer subscriptions?

Yes. Selected products are available as recurring deliveries and subscription models.

PRIVACY POLICY

Privacy

Protecting your personal data is important to us.

When visiting our website, personal data may be processed.

Processed Data

• Order data
• Contact data
• Payment information
• Usage data
• IP address
• Device information

Services Used

We use the following services among others:

• Google Analytics
• Meta Pixel
• Klaviyo
• Google Fonts
• YouTube embeds
• WhatsApp
• Trusted Shops
• Additional tracking and analytics tools

Cookies

Our website uses cookies for usability, analytics and marketing purposes.

Legal Basis

Processing is carried out in accordance with GDPR, especially Art. 6 GDPR.

Your Rights

You have the right to:

• Access
• Rectification
• Erasure
• Restriction of processing
• Data portability
• Objection

Contact: office@yve-bio.com

COOKIE SETTINGS

Cookie Notice

Our website uses cookies and comparable technologies.

Some cookies are technically necessary while others are used for analytics and marketing purposes.

You may change or revoke your consent at any time via our consent tool.

Consent Tool Used: X

PACKAGING ACT

Packaging Act

YVE-BIO is registered in accordance with the German Packaging Act.

LUCID Registration Number: DE564854751415

We participate in a dual system for proper disposal and recycling of packaging materials.

TERMS & CONDITIONS

Scope

These Terms & Conditions apply to all orders placed through our online shop.

They apply to both consumers and businesses.

Conclusion of Contract

The presentation of products in the online shop does not constitute a legally binding offer.

By completing the ordering process, you submit a binding offer.

Prices

All prices include statutory VAT unless otherwise stated.

Delivery

Delivery is made to the shipping address provided by the customer.

Subscriptions

Selected products are available as subscription or recurring delivery models.

Details regarding duration, cancellation and intervals are specified on the respective product page.

Vouchers

Vouchers may be limited in time.

Cash payout is excluded.

Liability

Statutory liability provisions apply.

Final Provisions

German law applies excluding the UN Convention on Contracts for the International Sale of Goods.